Soft skills and hard times: Female leadership during COVID

The shift from head to heart is not novel to human resources, but construction, a big and bold industry in many respects, has been slow to recognize the value of soft skills. In many cases, it has been even slower to shed the antiquated approach of authoritarian leadership. This changed last year when COVID-19 forced leaders to take extraordinary efforts to keep job sites not just physically safe, but psychologically safe.

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