Does the key to unlocking your organisation’s next phase of growth lies not in technology or capital—but in a more inclusive, family-friendly workforce strategy? This is the question forward-thinking leaders are beginning to ask as Global Capability Centres (GCCs) expand into emerging hubs like Pune, Coimbatore, and Kochi. In these cities, a quiet revolution is taking place—reshaping how we define leadership, business resilience, and sustainable growth. These centres are no longer just back-end operations; they’re becoming blueprints for inclusive, human-centric innovation. At the core of this transformation is a powerful shift: women entering, staying and rising in the workforce like never before.
In a dynamic panel discussion titled ‘The Empowered Ascent: How GCCs in Emerging Hubs are Fueling Women’s Workforce Participation’, at People Matters SurgeHR conference’s first edition held recently at Pune, Nidhi Dhanju, Head HR, Michelin; Archana Srivastava, Head HR, India, TE Connectivity and Shruti Madhavan, Head – Revenue, KLAY came together to explore the intersection of gender equity, business growth, and human-centred innovation in GCCs located in emerging cities. Moderated by Pallavi Verma, Senior Editor at People Matters, the conversation unpacked how GCCs are not just employers but ecosystem builders—especially when it comes to enabling more women to enter, remain and thrive in the workforce.